GENERAL TERMS & CONDITIONS
Welcome to the Punok Australia website. The products and services offered are subject to the following Terms and Conditions and in addition to the following: We recommend that all previously mentioned documents be read thoroughly before proceeding. We reserve the right to change these Terms and Conditions at any point in time without prior notice given.
Agreement
In these Terms & Conditions, 'Punok', 'We', 'Our' or 'Us' Means Punok Australia; and 'You' or 'Your' means the person who accepts the Terms and Conditions.
By accessing, contacting, purchasing through, registering or otherwise using the Punok website and/or products and/or services, you are signifying your agreement to all the policies, procedures, rules, regulations, terms and conditions of this website, and thereby constituting a contract between the customer (you) and Punok Australia.
By accepting the Terms & Conditions, you acknowledge that you are over the age of 18 years.
Site Use
Punok grants you a limited non-transferable, non-revocable license to access and use this site by displaying it on your browser temporarily. This is given on the basis that you will not (unless expressly permitted by us in writing):
While we make every effort to ensure the safety and integrity of any content from any parties associated to the Punok brand (or otherwise), we do not warrant this site, it’s servers or e-mails sent from Punok are free of errors, viruses or other harmful content. We take no responsibility for any damage which may arise in connection with your use of the website.
Products
Features and specifications on a Product are subject to change without notice.
All weight and dimensions of products described in the website are approximate.
Pricing
Prices on the website are subject to change without notice.
In the event a product on our website is priced incorrectly, we will contact you before shipping to request whether you want to buy the product at the correct price or cancel the order. If the order needs to be cancelled and you have already been charged, a refund will be issued immediately for the payment amount once the matter has been addressed.
All prices listed on the website are inclusive of 10% Goods & Services Tax.
The price of a product cannot be varied unless by agreement between You and Us in writing.
All prices listed are exclusive of Delivery Charges.
Orders
By placing an order with Punok on our website or by other means, you agree to enter into a Purchase Contract to purchase the Product from Punok .
Orders will be deemed to be received by Punok when you receive an order confirmation email.
It is Your responsibility to ensure the correct information is supplied when completing your order.
Punok will not be liable for any internet interruptions or technical issues which may cause disruptions or delays in your order.
Punok reserves the right to decline to enter into a Purchase Contract with You and may cancel Your order at any time prior to dispatch of the order.
If you need to cancel your order, you will need to contact us prior to dispatch. A full refund will be provided with email confirmation.
If the order has already been dispatched, you will need to follow the Returns Policy.
Punok is not liable for incorrect delivery information. If you have supplied incorrect delivery information, re-delivery fees will apply.
For Quotes, Estimates, Sales Orders, Tax Proforma, and/or Tax Invoices, it is Your responsibility to check all codes, quantity and prices are correct, or otherwise notify Us.
Payment
Payments will be processed immediately upon confirmation of your order
Payments can be completed on this site using a VISA or Mastercard, unless otherwise stated in a prior agreement in writing.
If your payment triggers our Fraud Prevention System, your order will not be processed until we contact you to confirm additional details.
Delivery
Punok does not accept any liability for loss or damage suffered as a result of delays outside of our control, including but not limited to shipping delays, weather, traffic, accidents, busy periods and other unforeseeable circumstances.
Punok will not deliver Products to PO Box addresses, Military addresses or Parcel Lockers. Punok only delivers to Addresses within Australia.
Your shipping charges does not include change of address, remote delivery, hand off load, re-delivery, crane delivery and failure to pick up your order from your nearest depot within 48 hours.
If is your responsibility to check your goods at delivery. By signing off on your delivery, you accept that the number of items you receive matches the number on the consignment note and boxes/items are in acceptable condition.
We make all efforts to ensure that the goods are shipped in sufficient packaging as to not get damaged in transit, however, should you receive a damaged parcel, please
Contact Us within 48 hours after receiving the package. Claims received outside of the 48 hours will be deemed as ‘storage damages’, and will be void.
Where written authorization has been given to leave the order unattended, with reception, or with other written instruction, without obtaining a signature confirming delivery, Punok and our couriers will be released of all responsibility and liability for the items delivered and left unattended, and this responsibility and liability transfers to you on delivery.
Once the order has been dispatched from our warehouse, shipping charges are non-refundable as the service has been incurred.
Returns
Change of mind returns must comply with our Returns Policy.
To facilitate a return, please Contact Us.
You must comply with directions from Punok staff to facilitate a return.
Returned products must be in re-saleable condition, that is, in its original packaging with all its accessories.
If you are returning a faulty product, you may return the product without its original packaging.
Refunds will be processed within 10 business days, however, we are not responsible for delays that are out of our control, including but not limited to bank providers
It is Your responsibility to ensure that the product is received at our Head Office address safely. Punok is not liable for any loss or damage that may occur before it is received at our Head Office.
Warranties
All products are Punok are covered by a 3 month Manufacturers Warranty, starting from the date of invoice.
All products sold by Punok have a manufacturing warranty that covers the structural integrity of the product, and so long as the equipment is fit for its intended purpose (this excludes clearance items). If your product turns out to be faulty or damaged, Punok will repair, replace or refund the item; unless (but not limited to):
It is Your responsibility to ensure correct installation and maintenance of the products, and inform further users or clients of proper equipment usage and handling. We recommend that you conduct regular equipment audits to ensure that all your products are correctly maintained and replaced as required.
Liability
We make every effort to provide correct, timely, accurate information on this website and all associated areas at which is possible for point of contact. Punok makes no representations or warranties of any kind, as to the operation of this site, the products, product descriptions, material, content or information on this site and as such are all on an “as is” basis. To the full extent permissible by applicable law, we disclaim all warranties, expressed or implied, including (but not limited to) implied warranties of merchant-ability and fitness for a particular purpose.
By accepting these terms and conditions you are indicating that you agree to ensure all information, products and services available on this website meet your requirements.
Punok will not be liable (to the fullest extent of the law) for any damages of any kind arising from the use of this site. This includes (but is not limited to) direct, indirect, incidental, punitive and consequential damages, mistakes, inaccuracies or errors on this site are also not something Punok will be held liable for to the fullest extent of the law.
Punok cannot warrant the accuracy of any submissions or opinions and therefore cannot be liable or responsible for the contents of such. If there is information that you have come across that you believe to be inappropriate please notify us via admin@punok.com.au. This content will be reviewed by Punok staff and if deemed inappropriate, will be removed within a reasonable time frame. All submissions or opinions expressed on www.punok.com.au or within our emails are the views of the individual and may not reflect that of our own.
When participating in physical training or using Punok equipment, you risk the possibility of serious injury, disability or in some cases death. By engaging in physical training you are agreeing that you do so at your own risk, of your own will, assuming all risk of injury to you yourself.
You agree that Punok and its associates are not liable for and take no responsibility in the event of any injury or harm that occurs to any person/persons using Punok products. Use Punok equipment only under the supervision of a skilled instructor/trainer who responsibly monitors techniques, intensity of training and assures that their clients are properly trained and physically conditioned.
Minors using these products should have constant, qualified, adult supervision.
Do not use old, modified, damaged, or improperly fitted equipment as the condition or effectiveness of the product may diminish with time and use.
Consult your physician before beginning any exercise program and know your limitations.
Protective products are recommended for non-contact or light-contact use only, unless otherwise stated on the product.
Punok sparring products are only intended to reduce the risk and severity from accidental injury to protected areas during supervised, non-contact or light-contact sparring.
Punok gloves are recommended to aid in impact protection and only intended for light-contact on soft training targets such as padded shields, hanging bags, speed bags, etc. Light-contact is defined as a force that will not cause pain, injury, penetration, or visible movement of the opponent/target.
Copyright
All content and material on this site is the property of Punok therefore is under the copyright of Punok Australia and cannot be duplicated without our expressed consent. This includes (but is not limited to) images, logos, designs, photos, button icons, text, audio/visual clips, trademarks and graphics. Use of www.spunok.com.au does not allow you to modify, transmit, download or use any material from this website for any personal, public or commercial purpose (exclusions may apply).
Welcome to the Punok Australia website. The products and services offered are subject to the following Terms and Conditions and in addition to the following: We recommend that all previously mentioned documents be read thoroughly before proceeding. We reserve the right to change these Terms and Conditions at any point in time without prior notice given.
Agreement
In these Terms & Conditions, 'Punok', 'We', 'Our' or 'Us' Means Punok Australia; and 'You' or 'Your' means the person who accepts the Terms and Conditions.
By accessing, contacting, purchasing through, registering or otherwise using the Punok website and/or products and/or services, you are signifying your agreement to all the policies, procedures, rules, regulations, terms and conditions of this website, and thereby constituting a contract between the customer (you) and Punok Australia.
By accepting the Terms & Conditions, you acknowledge that you are over the age of 18 years.
Site Use
Punok grants you a limited non-transferable, non-revocable license to access and use this site by displaying it on your browser temporarily. This is given on the basis that you will not (unless expressly permitted by us in writing):
- Download or modify the content
- Falsely represent any of the products or services we offer on this site. This includes attaching a product description, image of Punok product or content relating to Punok products but selling an inferior products that is not manufactured or distributed by Punok
- Use meta tags or other hidden text that have an association with the Punok name and trademark
- Make any commercial use of the information provided
- Breaches or infringes the patents, trademarks, copyrights, trade secrets or other proprietary rights of any person or entity
- Contains harmful codes or properties such as viruses, trap doors, worms, Trojan horses or bugs
- Is defamatory, obscene, indecent, offensive, threatening, damaging or could potentially lead to legal action
While we make every effort to ensure the safety and integrity of any content from any parties associated to the Punok brand (or otherwise), we do not warrant this site, it’s servers or e-mails sent from Punok are free of errors, viruses or other harmful content. We take no responsibility for any damage which may arise in connection with your use of the website.
Products
Features and specifications on a Product are subject to change without notice.
All weight and dimensions of products described in the website are approximate.
Pricing
Prices on the website are subject to change without notice.
In the event a product on our website is priced incorrectly, we will contact you before shipping to request whether you want to buy the product at the correct price or cancel the order. If the order needs to be cancelled and you have already been charged, a refund will be issued immediately for the payment amount once the matter has been addressed.
All prices listed on the website are inclusive of 10% Goods & Services Tax.
The price of a product cannot be varied unless by agreement between You and Us in writing.
All prices listed are exclusive of Delivery Charges.
Orders
By placing an order with Punok on our website or by other means, you agree to enter into a Purchase Contract to purchase the Product from Punok .
Orders will be deemed to be received by Punok when you receive an order confirmation email.
It is Your responsibility to ensure the correct information is supplied when completing your order.
Punok will not be liable for any internet interruptions or technical issues which may cause disruptions or delays in your order.
Punok reserves the right to decline to enter into a Purchase Contract with You and may cancel Your order at any time prior to dispatch of the order.
If you need to cancel your order, you will need to contact us prior to dispatch. A full refund will be provided with email confirmation.
If the order has already been dispatched, you will need to follow the Returns Policy.
Punok is not liable for incorrect delivery information. If you have supplied incorrect delivery information, re-delivery fees will apply.
For Quotes, Estimates, Sales Orders, Tax Proforma, and/or Tax Invoices, it is Your responsibility to check all codes, quantity and prices are correct, or otherwise notify Us.
Payment
Payments will be processed immediately upon confirmation of your order
Payments can be completed on this site using a VISA or Mastercard, unless otherwise stated in a prior agreement in writing.
If your payment triggers our Fraud Prevention System, your order will not be processed until we contact you to confirm additional details.
Delivery
Punok does not accept any liability for loss or damage suffered as a result of delays outside of our control, including but not limited to shipping delays, weather, traffic, accidents, busy periods and other unforeseeable circumstances.
Punok will not deliver Products to PO Box addresses, Military addresses or Parcel Lockers. Punok only delivers to Addresses within Australia.
Your shipping charges does not include change of address, remote delivery, hand off load, re-delivery, crane delivery and failure to pick up your order from your nearest depot within 48 hours.
If is your responsibility to check your goods at delivery. By signing off on your delivery, you accept that the number of items you receive matches the number on the consignment note and boxes/items are in acceptable condition.
We make all efforts to ensure that the goods are shipped in sufficient packaging as to not get damaged in transit, however, should you receive a damaged parcel, please
Contact Us within 48 hours after receiving the package. Claims received outside of the 48 hours will be deemed as ‘storage damages’, and will be void.
Where written authorization has been given to leave the order unattended, with reception, or with other written instruction, without obtaining a signature confirming delivery, Punok and our couriers will be released of all responsibility and liability for the items delivered and left unattended, and this responsibility and liability transfers to you on delivery.
Once the order has been dispatched from our warehouse, shipping charges are non-refundable as the service has been incurred.
Returns
Change of mind returns must comply with our Returns Policy.
To facilitate a return, please Contact Us.
You must comply with directions from Punok staff to facilitate a return.
Returned products must be in re-saleable condition, that is, in its original packaging with all its accessories.
If you are returning a faulty product, you may return the product without its original packaging.
Refunds will be processed within 10 business days, however, we are not responsible for delays that are out of our control, including but not limited to bank providers
It is Your responsibility to ensure that the product is received at our Head Office address safely. Punok is not liable for any loss or damage that may occur before it is received at our Head Office.
Warranties
All products are Punok are covered by a 3 month Manufacturers Warranty, starting from the date of invoice.
All products sold by Punok have a manufacturing warranty that covers the structural integrity of the product, and so long as the equipment is fit for its intended purpose (this excludes clearance items). If your product turns out to be faulty or damaged, Punok will repair, replace or refund the item; unless (but not limited to):
- The product has not been used for its original intended purpose
- Normal wear and tear
- Cosmetic damages
- Misuse
- Incorrect installation/assembly
- Improper storage
- Poor maintenance
- Outside the warranty period
- Lack of proof of purchase
It is Your responsibility to ensure correct installation and maintenance of the products, and inform further users or clients of proper equipment usage and handling. We recommend that you conduct regular equipment audits to ensure that all your products are correctly maintained and replaced as required.
Liability
We make every effort to provide correct, timely, accurate information on this website and all associated areas at which is possible for point of contact. Punok makes no representations or warranties of any kind, as to the operation of this site, the products, product descriptions, material, content or information on this site and as such are all on an “as is” basis. To the full extent permissible by applicable law, we disclaim all warranties, expressed or implied, including (but not limited to) implied warranties of merchant-ability and fitness for a particular purpose.
By accepting these terms and conditions you are indicating that you agree to ensure all information, products and services available on this website meet your requirements.
Punok will not be liable (to the fullest extent of the law) for any damages of any kind arising from the use of this site. This includes (but is not limited to) direct, indirect, incidental, punitive and consequential damages, mistakes, inaccuracies or errors on this site are also not something Punok will be held liable for to the fullest extent of the law.
Punok cannot warrant the accuracy of any submissions or opinions and therefore cannot be liable or responsible for the contents of such. If there is information that you have come across that you believe to be inappropriate please notify us via admin@punok.com.au. This content will be reviewed by Punok staff and if deemed inappropriate, will be removed within a reasonable time frame. All submissions or opinions expressed on www.punok.com.au or within our emails are the views of the individual and may not reflect that of our own.
When participating in physical training or using Punok equipment, you risk the possibility of serious injury, disability or in some cases death. By engaging in physical training you are agreeing that you do so at your own risk, of your own will, assuming all risk of injury to you yourself.
You agree that Punok and its associates are not liable for and take no responsibility in the event of any injury or harm that occurs to any person/persons using Punok products. Use Punok equipment only under the supervision of a skilled instructor/trainer who responsibly monitors techniques, intensity of training and assures that their clients are properly trained and physically conditioned.
Minors using these products should have constant, qualified, adult supervision.
Do not use old, modified, damaged, or improperly fitted equipment as the condition or effectiveness of the product may diminish with time and use.
Consult your physician before beginning any exercise program and know your limitations.
Protective products are recommended for non-contact or light-contact use only, unless otherwise stated on the product.
Punok sparring products are only intended to reduce the risk and severity from accidental injury to protected areas during supervised, non-contact or light-contact sparring.
Punok gloves are recommended to aid in impact protection and only intended for light-contact on soft training targets such as padded shields, hanging bags, speed bags, etc. Light-contact is defined as a force that will not cause pain, injury, penetration, or visible movement of the opponent/target.
Copyright
All content and material on this site is the property of Punok therefore is under the copyright of Punok Australia and cannot be duplicated without our expressed consent. This includes (but is not limited to) images, logos, designs, photos, button icons, text, audio/visual clips, trademarks and graphics. Use of www.spunok.com.au does not allow you to modify, transmit, download or use any material from this website for any personal, public or commercial purpose (exclusions may apply).
